The chosen article mainly discusses how organizations apply knowledge management strategies (KMS) in different phases of the decision-making process in complex situations and how KMS influence decision-making and provides instruction for management level to decide which strategy to apply according to the realities of the situation.
Perspective
Based on multitudes of literature review, the author regarded three phases of intelligence, conception, and selection as enterprises’ decision -making process. To be more specific, the intelligence phase represents issue identification, the conception phase delegates solutions generation and the selection phase stands for solution selection. On the other hand, Nicolas (2004) chiefly researched on three KMS, technological, personalization and socialization KMS. From literature review and research on organizations’ actual behavior, the author reflected the idea mainly in two aspects: impact of KMS and knowledge transformation in decision-making phases.
In intelligence phase, all of the three KMS are involved. In the beginning, technological KMS helps to structure knowledge base whereas personalization one facilitates shared cognition and emergent strategies creation. In this stage, explicit knowledge helps to define and nurture the problem while tacit one contributes to link between elements. Also, knowledge transfers from individual to collective because manager first studies the problems as components and then facilitate staff to
Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.
According to Davenport et al (1998), Knowledge Management is concerned with exploitation and development of knowledge asset of the organization with a view of the objective of the organization. Knowledge can be managed by explicit, documented knowledge, tacit and subjective knowledge. It also associated with knowledge creation as well as knowledge sharing. Thus, requires systems for creation and maintenance of knowledge repositories to cultivate and to aid knowledge sharing. Organizations that succeed in knowledge management are likely to view knowledge as an asset and to develop organization culture which support knowledge creation and knowledge sharing. Jennifer Rowley (1999) describes the implementation of knowledge management has the importance consequences for structure and culture of the organization, and the roles of managers as well as workers. We can say that knowledge management implementation is crucial as it will lead an organization to be at competitive advantages. There are two types of knowledge mainly explicit knowledge and tacit knowledge. Different people convey their knowledge differently. The philosopher Polanyi (1967) described tacit knowledge as knowing more than we can tell, or knowing how to do something without thinking about it, like ride a bicycle. Tacit knowledge is automatic, requires little or no time or thought and helps to determine how organizations make decision and influence the behavior of their member (Liebowitz and Beckman, 1998). Sternberg (1997) states that tacit knowledge is technical or cognitive as it made up of mental models, values, beliefs, perceptions, insights and assumptions. Technical tacit knowledge demonstrated when people master particular knowledge or skills whereas cognitive tacit knowledge include implicit mental models and perceptions that are ingrained they are taken for granted. Tacit knowledge basically is the “know-how” based on practice, experience and seldom expressed
Through our examination of Hislop (2013) and other supporting material during this class, we have discovered the characteristics and nature of knowledge management strategy. Using my organization as a back drop it has become clear the one does not merely undertake a knowledge management program and expect success. Instead, it requires a thorough examination of the organization, essential knowledge, key roles, policies, politics, available technology
Knowledge Management (KM) uses various ways to identify opportunities for improvement (OFI). What needs to be remembered is that KM improvements are not simple, they are in fact complex. “They must be integrated with changes in work processes in other units to yield benefits” (White & Griffith 2010, p. 334). Because important projects can take several years to complete it is important for KM to have a sophisticated planning process for continuous improvement. In order to have a successful
The premise of each organizational function impacts the environment both internally & externally. That in itself contributes to how organizational advancement will be attained. The systems/ processes create methods which enable each component to take the proper functions to complement each phase within that system. The knowledge based decision making serves as a scenario based test of the organized knowledge model enables decision making to understand the structure of the target problems and identify its basic cause, which facilitates effective decision making (Elsevier, 2004). The knowledge based decision making serves as key components in developing a system that helps provide a quality educated analysis for decision making. Elsevier believes,” much knowledge based decision making focus on identifying, storing, and disseminating process related knowledge in an organized manner. This specific functions allows necessary information to be used in its proper context with specific
While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the
In today 's high competitive business world, success is dependent on how efficiently and effectively an organization can develop and utilize its information and knowledge resources(Carlsson etc, 2002). Therefore, there are many dispute on information and knowledge management. The purpose of this essay is to discuss the relationship between Information management(IM) and knowledge management(KM), then argument about whether KM is important for an organization. In order to make sure essay have a clear structure, this essay main divided into four parts (from Part 2 to Part5 ): Part 2 will introduce what is IM and KM, the benefits of IM and KM, the relationships amongst data, information and knowledge, and then this paper will introduce the relationship between IM and KM; Part 3 will analysis case study of good knowledge management in Xerox company; Part 4 will analysis case study of bad knowledge management in NASA; Part 5, this essay will give an argument result to you in conclusion.
This phase includes also the assessment of the Competitive Intelligence process, the identification of its benefit and the assessment of its effectiveness in the decision making process (Santo, 2010). Feedback from the users is also important in the development and improvement of future Competitive Intelligence plans, as well as the review and reassessment of the organizational strategy (Fleisher
In many ways, this is nothing new at all. A firm 's knowledge--the brains of its employees, their know-how, the processes and customer knowledge that they create--has always been a source of competitive advantage. And by extension, so too has been knowledge management--the processes by which a firm creates and leverages knowledge. Whatis unique about the knowledge era is that knowledge is becoming the primary source of competitive advantage within a growing number of industries. Organizations from industrial-era industries, such as automobile manufacturing, to information-age industries such as consulting are recognizing that they each have a unique storehouse of knowledge, and that the future belongs to those that can grow their knowledge fastest and then apply and use it best.
Organisational learning can be seen as the goal of knowledge management and may be obtained by good knowledge management strategies and processes. By motivating the creation, dissemination and application of knowledge, KM initiatives pay off by helping the organization embed knowledge into organisational processes so that it can continuously improve its practices and behaviours and pursue the achievement of its goals.
In this example can be seen how information and communication technologies (ICTs) influence on knowledge management processes within organizations and its influence on innovation and co-learning. The use of ICTs is increasing because nowadays the business environment is becoming more dynamic and complex and new strategic resources are needed for taking competitive advantages. (María Teresa GARCÍA-ÁLVAREZ, p.994)
Zack (199b) explains that a knowledge management strategy can be seen as the general, abstract, high-level approach to align an organization’s knowledge resources and knowledge-related capabilities to the knowledge requirements of its business strategy. Thus, the knowledge management strategy tries to close the organization’s knowledge and learning cycle gaps.
Managers have to consider that the most valuable human attributes should be developed because they are one of the most important assets of many corporations. To do so, they need to adopt a new KM philosophy, based on search of information and innovative efforts. In this philosophy, managers should distinguish between different levels of knowledge. Initially, everybody can be aware of various facts and use data coming from those sources. This means that knowledge is reduced to a basic level, although each individual already has a professional understanding of his/her role in the organization. In the next phase, knowledge tends to specialization. The knowledge level and the fields of specialization will increasingly be taken as standards to measure the companies’ value of their assets. However, without being stimulated, it may stay in a static relation within functional areas, although tasks are performed in a qualified
The author Maria Martensson is a PhD student in the Stockholm Ê University School of Business, Stockholm, Sweden. Keywords Knowledge management, Knowledge, Strategy Abstract Over the past several years there have been intensive discussions about the importance of knowledge management within our society. The management of knowledge is promoted as an important and necessary factor for organisational survival and maintenance of competitive strength. To remain at the forefront organisations need a good capacity to retain, develop, organise, and utilise their employees ' capabilities. Knowledge and the management of knowledge appear to be regarded as increasingly important features for organisational survival. Explores knowledge management with respect to its content, its definition and domain in theory and practice, its use and implications, and to point out some problems inherent in the concept. The main contribution of this paper is an extensive literature survey on knowledge management. Electronic access The current issue and full text archive of this journal is available at http://www.emerald-library.com
Knowledge management is one of the key enabling technologies of distributed engineering enterprises. It including a wide range of organisational management and technologically oriented approaches that expand the utilization of an organisations ideational assets. Knowledge management approaches may be split into personalization approaches that confirm communication, human recourse and codification approaches that confirm the gathering and organisation of knowledge. This singularity is used to discuss the implementation of knowledge management in engineering design, after first outlining the engineering circumstances that have led to the stream confirmed on the application in software design. The function of information