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How Organizations Apply Knowledge Management Strategies

Decent Essays

The chosen article mainly discusses how organizations apply knowledge management strategies (KMS) in different phases of the decision-making process in complex situations and how KMS influence decision-making and provides instruction for management level to decide which strategy to apply according to the realities of the situation.

Perspective
Based on multitudes of literature review, the author regarded three phases of intelligence, conception, and selection as enterprises’ decision -making process. To be more specific, the intelligence phase represents issue identification, the conception phase delegates solutions generation and the selection phase stands for solution selection. On the other hand, Nicolas (2004) chiefly researched on three KMS, technological, personalization and socialization KMS. From literature review and research on organizations’ actual behavior, the author reflected the idea mainly in two aspects: impact of KMS and knowledge transformation in decision-making phases.

In intelligence phase, all of the three KMS are involved. In the beginning, technological KMS helps to structure knowledge base whereas personalization one facilitates shared cognition and emergent strategies creation. In this stage, explicit knowledge helps to define and nurture the problem while tacit one contributes to link between elements. Also, knowledge transfers from individual to collective because manager first studies the problems as components and then facilitate staff to

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