Mis: Sinosteel Strengthens Business Management with Erp Applications

There are many different types of computer or database applications for business including Database systems, Web-based database systems, Data security systems, Data mining systems, Data visualization systems and etc.

Q3: How is the adoption of SAP viewed by (a) production staff, (b) IT staff and (c) the management?

Customer Relationship Management (CRM) has become a main focus for businesses with today’s markets becoming more saturated and competitive.

Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. It is an upright concept or strategy to solidify relations with customers and at the same time reducing cost and enhancing productivity and profitability in business. CRM is not only pure business but also ideate strong personal bonding within people. There are two types of CRM; traditional CRM and Electronic CRM. Traditional CRM is a selecting, maintaining and managing customers’ strategy in order to create the value in long-term while electronic CRM simply means accessing a customer relationship database

All of these decisions combined represent Cisco’s strategy in the ERP implementation project. The management team outlined clearly defined goals, selected a highly qualified team, established a strong partnership with KPMG, and promoted operational excellence through the use of CRPs.

To be successful in today's competitive and continuous evolving information technology (IT) market companies must be able to utilise their skills, information and knowledge to the highest efficiency level possible. Utilisation of and control over these factors will aid companies in acquiring and maintaining competitive advantages over others operating in the same competitive IT market. The implementation of an Enterprise Resource Planning (ERP) system would be perfect to suit a

Thank you for this opportunity to study your recent ERP implementation project and assess the value of the investment at this time. I will provide you a data brief of the current status, and I’ll offer guidance to propel you toward full realization of your investment.

MeadWestvaco Corporation is an American packaging company. It has many business goals to reached their vision and get success. They are impacted in the information technology and governance structured by merger. They undertook business processes reengineering and having systems that support customers and suppliers. They include special department called Enterprise Information Solution. In MeadWestvaco, there are 3 bodies of IT governance which are EIS steering committee, IT council, and Business performance team. ERP system at MeadWestvaco affected the initial implementations of ERP and decision making. It impact on globalization and resulted with challenges that faced them during their implementation.

CRM is information industry that helps company to manage the relationship between customer and the organization. A company builds a customer database to know their customer better. This customer database describes relationship in sufficient details so that the organization, management and other related people can access the information easily. The company will understand more about customer’s

An organization can best achieve significant competitive advantage by focusing on operational excellence, which can be described as smart, agile and aligned.

On the daily basis, modern businesses or organizations are faced with strong internal and external pressure. In an attempt to tackle these inevitable situations, the organizations struggle to balance demands regarding quality, stability and changes. This implies that the organizations continue to put in many efforts into developing and keeping or changing their practices and rules in order to achieve their strategic goals. To ensure efficiency and effectiveness in these ever changing efforts, the organizations attempt to integrate all departments and functions across an organization into a single computer system to serve specific needs of those different departments. The enterprise resource planning (ERP) system is a typical single software program that serves the needs of people in different units, such as in human resource department, finance, warehouse, administration, supply chain, customer relationship management, and marketing. While ERP combines all the departments into a single and integrated software program that runs off a single database, each department has its own computer system optimized for the specific ways each department performs its job.

One of the company 's case studies discussed the timely implementation of an ERP solution for a forest products company. The company wanted a more efficient operation for one of their divisions and wanted a partner to help them implement an ERP system.

Customer Relationship Management (CRM) is an important part of any companies ' sales mix. As part of a sales mix, companies must have a strong sales team; a well planned and executed marketing strategy, and a method to record pertinent information to manage customer relations. A CRM system is an important part in any company. They have a variety of uses from holding basic information such as names and address, to holding other information including relationship history, contract information, and recording customer satisfaction levels.

It provides solutions for financials, human resource, manufacturing, logistics, distribution, and others. All business processes and units are performed in one system and this allows sharing one common information with all users.

CRM (Customer Relationship Management) as a strategy has increased popularity by connecting enterprises and customers closely through different mediums. This helps businesses to effectively understand, manage and sustain the customer relationship in a long run. With technology advancements and enormous amount of information available, enterprises are finding various ways to stay connected with the customers. CRM has been proven successful for lot of enterprises (small, medium & large) and thus encouraging lot of new businesses to implement CRM in order to survive and compete in the world of Internet.