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Operation Management

Decent Essays

1. Which of the following best describes the strategic importance of short-term scheduling? A) Effective scheduling, through lower costs, faster delivery, and more dependable schedules, can provide a competitive advantage. B) Effective scheduling is a tactical tool for increasing demand to meet production. C) Forward scheduling looks to future demand levels in order to increase customer satisfaction. D) Aggregate planning is a tactical action, but short-term scheduling is strategic because of its immense impact on costs. E) Short-term scheduling matches capacity to demand during the short term, three to eighteen months into the future. 2. The three components that can lead to competitive advantage through effective scheduling are: …show more content…

The typical time horizon for aggregate planning is: A) less than a month. B) up to 3 months. C) 3 to 18 months. D) over one year. E) over 5 years. 17. Which of the following aggregate planning strategies might direct your client to a competitor? A) Using part-time workers B) Subcontracting C) Changing inventory level D) Varying production rates through overtime or idle time E) Varying work force size by hiring or layoffs 18. Which of the following statements regarding MRP in services is true? A) MRP is for manufacturing only, and is not applicable to services. B) MRP can be used in services, but only those that offer very limited customization. C) MRP does not work in services because there is no dependent demand. D) Services such as restaurant meals illustrate dependent demand, and require product structure trees, bills-of-material, and scheduling. E) None of the above is true. 19. Which of the following is an aid used to monitor jobs in process? A) A Gantt load chart B) The assignment method C) A Gantt schedule chart D) Johnson's rule E) None of the above 20. Which of the following is specifically characterized by a focus on continuous improvement, respect for people, and standard work practices? A) Just-in-time (JIT) B) Toyota Production System (TPS) C) Lean operations D) Material requirements planning (MRP) E) Kanban 21. Which of the

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