Organizational Behavior in Health Care Management Name Institution Date Abstract This paper seeks to look into organizational behavior in health care management and most importantly its impact on health care management and delivery. Organization behavior is crucial in guiding the regulatory activities, the staff activities and the overall culture that directs an organization. Organizational behavior in health care setting is paramount to ensuring patient safety, ethical behavior among the medical practitioners, patient-centered care and effecting change in the facilities which is bound to improve healthcare delivery and patients’ satisfaction. The strategic management of any health …show more content…
The different segments within the sector such as hospitals, home health rehabilitation services among other patient care facilities employ qualifies personnel to attend the needs of the patients at different capacities. Therefore, the managers in the health care need to possess skills and knowledge concerning the integration of change in the right manner and similarly, possess effective interpersonal skills, communication ability, and competent leadership skills to guide and direct diverse groups of individuals towards the achievement of a common organizational goal. Literature Review The health care industry is one of the most dynamic and delicate industries in the U.S. having experienced healthy and substantial changes for the last thirty years most of which have aimed to improve health care management and services delivery to the patients. The changes have enabled the integration of technology into the industry such as in the area of informatics, science and research and payment services and clinical treatments. The health care sector has introduced various changes to address disease and health care management such as the Modernization Act of 2003, the Patient Protection Act and Affordable Act, which aim at improving health provision and most
The management team in the healthcare environment has a very important role within their facility. There are ten managerial roles that fall within three categories. The three categories are: interpersonal roles, informational roles, and decisional roles. “A manager’s interpersonal roles involve interactions with people inside and outside the work unit. The information roles involve the giving, receiving, and analyzing of information. The decisional roles involve using information to make decisions, to solve problems, to address opportunities” (Lombardi & Schermerhorn, 2007. P. 13). Interpersonal roles involve interactions with people inside and outside the unit. Informational roles of a health care manager involve giving, receiving, and analyzing information. Finally, the decisional roles of a health care manger involve using information for decision making, problem solving, and addressing opportunities (Lombardi & Schermerhorn, 2007. P. 13). Of all these different roles, I believe the most important role is the interpersonal role. The
During my time with them, I was able to differentiate between the functions, roles, and responsibilities of healthcare managers, while working with the following managerial positions. I was able to view them carry out various management functions of planning—closing of a pharmacy, getting annual goals for annual merits, discuss implementation of FY18 strategic planning, staffing--interviews, directing—manager/leadership meetings and staff meetings, controlling—weekly safety huddles addressing patient safety events, addressing staff concerns, and addressing staff behavior, and decision making—completing daily tasks and going to
The health care sector is impacted by numerous changes and challenges, such as increasing need for health care provision, changing demands from patients or rapidly evolving technologies. In the context of evolving technologies, the developments occur not only in the actual provision of the medical act, but also at the level of the complementary operations, such as health care information management.
The United States healthcare system needed resuscitation long before President Obama signed the Affordable Care Act (ACA) of 2009 into law. Never has medicine made such strides as seen today in treating acute and chronic diseases and helping Americans achieve a higher level of wellness and unsurpassed longevity. However, for all of medicine’s remarkable achievements, there is the uncomfortable dichotomy of fragmented care, out of control costs, unacceptable numbers of preventable deaths caused by medical errors, and millions of uninsured children and adults with little to no access to quality care. There was never a debate about the need for healthcare reform, rather the debate centered on how reform would translate into meaningful and measurable changes. Legislators knew a pivotal player in improving healthcare in this country would be to harness the power of technology to reshape everything we know about delivering care. Although it has been far from smooth sailing, the healthcare industry is now experiencing an uncomfortable adjustment to the Affordable Care Act, the HITECH act, and the Health Data Initiative (HDI). These initiatives all require a commitment to build on the information technology infrastructure to create a safer, less costly, and more reliable healthcare system. The following narrative explains the acts requirements, challenges, and leadership’s roles in implementing this new normal. In addition,
With the enforcement of both the Health Information Technology for Economic and Clinical Health Act (HITECH) and the Patient Protection and Affordable Care Act (PPACA), our health care systems have undergone drastic and continuous change in health care policy, regulations, and reforms. This has significantly changed the way our health care organizations have provided medical services to patients, and at the same time meet new health care law requirements. The issue, however, in meeting these reforms lies in ensuring patients receive quality care at an affordable price, and that health care organizations meet these goals through technological improvements with Healthcare Information Technology (HIT). In doing so, health care organizations can not only meet the new health care law requirements, but, at the same time, save financial resources to improve quality standards of care for patients in the present and in the future.
The world today is seeing a brilliant time of achievement and improvement as people are entangled in their busy lives. Since innovation and implementation of technological advancements have occurred in every arena, the healthcare sector has addressed the concerns of individuals by utilizing approaches that
The way by which a healthcare system organizes itself to adapt to these external/circumstancial forces upon affects more than an organizations ability to give people access to quality care; but its ability to survive the continuously changing terrain of social, political, and economic conditions in which it operates. And thus, in terms of managing and leadership, the manager/leader of a healthcare organization that needs to surivive these external forces needs to be able to consider the social, political, and economic conditions whih influence the design and function of their
Different systems in healthcare dictate the quality of services available to their respective clients. One of the common systems in medical practice is the primary healthcare delivery. This system is comprised of primary care institutions, nursing homes, hospitals, and intensive care units. Within the primary healthcare system, different professionals use their managerial competencies and skills in order to ensure quality services are available to the targeted patients. A wide range of policies in healthcare have emerged in order to ensure more people receive quality medical support (Ratnapalan & Uleryk, 2014). In order to ensure this goal is realized, management has become a powerful policy agenda in the primary healthcare setting. The term “health system” refers to the organization of institutions, resources, and professionals that offer sustainable services to support the medical needs of the target population. This definition explains why there are numerous types of health systems. For instance, the nature of laws and care delivery models in a given nation define its healthcare system. This discussion focuses on the issue of leadership within the realm of management and its role in the changing healthcare environment.
Health care is an ever-changing industry and as changes are made organizations must learn to anticipate and adapt the new changes. Although healthcare organizations cannot control external factors, they ought to analyze the trends on a constant basis. According to Ginter, Duncan, & Swayne (2013), in the healthcare sector is it challenging to identify changes that may happen and the best way to prepare for them (p. 36). Three reasons why this is vital to the success of the business is (1) to understand the competition (2) to keep up with the current laws and (3) technology changes. In a competitive market, it is critical to stay abreast with the competition to determine how they are performing, what type of services they offer along with the
The prevalence of health information technology (HIT) has become very popular in the United States. This innovation continues to grow indicating no end and marks the current trend in the healthcare industry and will continue to play a major role in the later future. What impact does technology play on patient Care? According to Cliff, (2012) patient care technology is designed to meet the patients’ personal needs, values and preferences at the right time, for the right reason, in the right setting, and at the most affordable fee. There has been an ongoing controversy when it comes to patient care and technology. Some view it as beneficial in creating optimal patient
To come closer to averting these effects, there is need to include new technology as one of the primary drivers in increasing healthcare provision and improving healthcare. Related to technology, are the roles of both the physician (caregiver) and the healthcare industry at large. Adoption and utilization of chosen technologies may require the overall contribution of all relevant stakeholders in the healthcare sector. For instance, while there are those stakeholders in charge of putting down measures, policies and regulations, there are those others that take charge of administering or rather putting to play these policies passed. Overall healthcare technology, an assessment of the needful healthcare technology for and
The future of US healthcare is one of the most constant question the country faces. The healthcare industry is a formation and culmination of clinicians and non-clinicians both, that provide diagnostic, preventive, remedial, and therapeutic services. As there is an increase in longevity amongst Americans, there is also an insistence for not only additional, but also improved preventive and long-term care. There are current trends in the healthcare sector that are emerging to meet the demands previously mentioned, such as: continuous opportunities for employment, patients are becoming more conscious, and personalized medicine.
Historically, healthcare has always been an industry that is slow to adapt. Although still true, many aspects of the sector have undergone substantial changes in the past few years. With companies such as Apple and Google taking interest, healthcare has become a hotbed of technology. The industry is more connected than ever through electronic medical records and continues to press the patient focus as insurance becomes increasingly flexible. The changes that have come indicate a transition of healthcare from a service based industry to one which is focused on quality and results, in many ways, a shift toward a manufacturing state of mind. In that sense, the patients become customers of nothing more than a product. The product
When effecting techniques between communication in healthcare organizations modifications in research has been done. Mangement has set the pace as to what goals should be set and how to accomplish them. The workforce has stepped up their responsibilites on training employees and updating technology. They are promoting theories on knowledge that influnce behaviors and influence employees to attain organization goals. Employees are the key success to company’s reaching goals and managagement is responsible for the interaction of ideas. Manger’s work effectively with their employees, assisting and influencing goal achievement. Organizations in healthcare are equipped with a professional staff and impose a well organized workplace of employees.
In the 21st century, the management in health care has become more vital within the health care industry. The patients of the community are relying on the Sunlight Hospital to make sure the services are rendered with prodigious quality. Marshall states, “Health care organizations have an immediate and direct impact on their patients’ quality of life” (Chron.com). Therefore, having a proactive management team can lead to an enormous outcome of what can take place within Sunlight Hospital in order to remain successful.