Suggest Strategies to Minimise Effects of Challenging Behaviour in Health and Social Care Settings

Create an information leaflet about person-centred care, aimed at individuals who use the service and their families.

The main principles of person centred model are the core conditions of empathy, congruence and unconditional positive regard. They are vital for building a safe therapeutic relationship, in which the client can explore fully.

Summarise the policies and procedures of the setting relevant to promoting children and young people’s positive behaviour.

Person centred thinking is a set of values, skills and tools by the individuals in the personalisation of services who need support or health care. Person Centred Planning is for the Individuals with learning disabilities, Person Centred Planning also means that the person is at the centre, family and friends are full partners, Person Centred Planning concentrates on what is important now and in their future and specifies the support they require to live there life in the way they wish. The Person Centred Approach is there to help the individuals live as independently as possible to have the right to choose to control the services that they need and to have access to both wider public, community services and employment and education. They are all there to help

Other approaches to person centred practice are more direct in planning action in order to

1 Explain what person-centred thinking is, and how it relates to person-centred reviews and person-centred planning - This is when you as a carer must find a balance between what is important from and for the person. Person-centred planning is when you have to reflect on their capabilities and what support they may require now and in the future so that they can play an active part in their community. So services should be delivered in a way the person chooses not them being slotted into gaps to suit others.

If used properly, comprehensively and in a multi-disciplinary way, person centred planning can have a positive outcome for individuals. It can improve the respect individual’s receive and it can give more opportunities for people to make everyday choices. It gives individuals the chance to be involved with planning their care and is consulted

A person who is working with vulnerable people in a health and social care environment must make sure that they improve their skills and knowledge’s which is important when supportive relationships are form in order to reduce the risk of abuse and neglect to take place.

Of course there will be important conflicts of interest between service users and their carers which will need to be faced up to at an individual level. But services should not be provided by exploiting the personal commitment and dedication of carers. Families who care for individuals whose behaviour presents challenges are subject to considerable and continual stress, both physical and psychological. Although staffs is not permanently on duty as family carers can be, they are still subject to the same stresses when supporting people whose behaviour challenges. This is true even in settings which aim to do no more than contain people. Similar concerns apply to staff as to carers. The higher aspirations often found in progressive services impose extra strain on staff and here too it is important to balance the demands of working constructively with people who can be very difficult, day in and day out, with the needs of individual staff for emotional and practical respite and ongoing support. Demographic changes and rising expectations will

P3 - Describe the different ways in which care workers can empower individuals using relevant examples from health and social care.

Health and social care settings can present a variety of barriers to effective communication and interpersonal interaction. However these barriers and environmental factors can be overcome with the use of specific strategies targeting specific barriers.

Challenging behaviour can be explored in every client group however the client group explored here is older adults within informal care. Due to the Data Protection Act 1998 the name of the older adult involved in the care has been changed to Client X. Why challenging behaviour occurs can be explored and explained through many different avenues such as through the use of psychological theories and situational factors that can effect behaviour.

Person centred planning originated in North America in the late 1970’s and 1980’s, promoting the adoption and implementation of normalisation in response to dissatisfaction with the previous individual programme planning tools (O’Brien & O’Brien, 2002).

Adaptability is a critical quality as a health professional; they may encounter different scenarios and sudden changes in the work environment. Health professionals need to be flexible and open-minded through challenging issues and be able to cope through unexpected events (Al-Abri, 2007) It was evident that I am not open minded as I had not directly spoken to the staff before the incident and had forced myself into this situation in losing faith in myself. Adaptability also means preparing alternative options and be open to discussion with people if an uneventful situations occur (Al-Abri, 2007).

All conflicts have to be resolved in good professional’s manner. Both side must feel they are supported and best solution has to be found to resolve the issues. It is good if people who use the service they know how to make compliant and there are supported with this. If some clients experiencing challenging behaviour care plan has to reflect how to support those individuals to protect them and others safety.