The Key Functions Of The Human Resource Management

As a provider of care and support you will need to ensure that you understand the legal framework regarding equality, diversity, discrimination and rights and be able to relate this to your everyday role. Discrimination could take the form of stereotyping, making assumptions, patronising, humiliating and disrespecting people, taking some people less seriously. These are some of the things you can do to make sure

The most challenging area Mrs. Dukes faces is staffing. For a well- developed health care system, sufficient, highly motivated and skillful employees are essential components (Saleem, 2015). It is important that we remember people are the most important and valuable asset of an organization. Every position is an important position and it takes skillful and effective people to fill those spots. “Staffing is the managerial function concerned with the procurement and maintenance of human resources” (Dunn, 2010). Having the right staff members is key in running an organization. If you hire individuals who are

Health care providers should remain aware of the importance of personal dignity in the health care industry. This is especially true when caring for individuals with cultural differences.

The human resources department is an essential aspect to any healthcare organization. In order to reduce these disparities HR departments and their organizations recruit, train and educate a more diverse workforce (Fried, & Fottler, 2011, pg. 301). These diverse workforce employees will continue to be the new norm as the population increases. One of the main objectives of the human resource department is to make their employees culturally aware and provide them with the cultural intelligence that it takes to furnish their patients with the best quality

Health care is a sensitive subject because it is something we all deal with but generally do not want to deal with because of it seriousness. First, one must be cognizant of language difference

Health care providers must keep the basic concepts of treating all of their patients with respect, compassion, and honesty no matter what the culture they may have. If the caregiver has a enhanced understanding of the persons cultural beliefs

Healthcare managers are responsible for ensuring that their organization has a plan or strategy that is geared toward eradicating health inequality through cultural competency. Best practices are of utmost importance in assuring cultural proficiency. Buchbinder and Shanks (2012) outlined these practices in their textbook Introduction to Healthcare Management: a diverse workforce, leadership and organizational culture that fosters cultural competence as well as human resource policies which do the same, appropriate training/education for all employees, linguistic services and materials, systems capable of tracking data with regards to health outcomes, and responding to and engaging the community (p. 321). Additionally, a Commonwealth Fund study provided a list of actions that diversity leadership should adhere to in accordance with the National Standards on Culturally and Linguistically Appropriate Services (CLAS) standards. Aside from employing a culturally diverse staff and patient services and regular re-evaluations of goals, healthcare leaders engage and report their progress to diversity goals the community (Dreachslin, 2008). Inasmuch as cultures change and evolve, it is suggested that cultural competence training be an ongoing process and that organizational policy and strategic plans be reassessed periodically for effectiveness (Buchbinder & Shanks, 2012). Time, revenue, and energy spent in interventions that do not bring the desired results is not

As the United States population continues to follow the trend of increasing diversity, the need for more culturally competent healthcare professionals increases as well. According to some of the leading experts in health care policy, cultural competency in health care can be described as the ability of systems and/or healthcare professionals to provide care to patients with diverse values, beliefs, and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs (Betancourt, J.R., Green, A.R., & Carrillo, J.E., 2002). These researchers assert that there are essentially three specific barriers to cultural competency in the health care setting: lack of diversity in health care’s leadership and workforce, poorly designed systems of care that fall short of meeting the needs of diverse patient populations, and poor communication between providers

According to research of health care organizations that all employees are required to attend diversity training. Cultural diversity seems to cross ethical guidance and challenges with relationships in health care. Many concerns that are connected with the following areas of the elderly, hospital and mental care. There are fundamentals of ethical values that are analyzed with the context of health care services and cultural competencies. The fundamentals of health care is: health care organizations who has encountered issues of dissatisfaction, and mistrust of health care services due to cultural competency. The addressing of these problems will help health professionals in the rebuilding of confidence and security of patients and patient care. Health care professionals are searching for new and improved patient- based approaches that will help decrease the level of cultural- diversity and health care services. Cultural

Respect, effective communication, empathy, and morality are the cornerstones of cultural competency. Healthcare professionals are advocates for patients and learning the beliefs, behaviors, and being sensitive to other’s way of life is critical in patient care. Obstacles for culturally competent care include xenophobia, prejudice, bigotry, stereotyping, as well as an aversion or misunderstanding of western medicine within the US healthcare system due to an unfamiliarity or a lack of knowledge of practices. It is imperative that one puts their own judgements and assumptions aside, a positive rapport is built, and effective communication is always achieved when caring for patients to ensure the best possible care is given. It is a healthcare

In order to fully grasp an understanding of the importance of cultural competency in healthcare, it is vital to be aware of the demographic shifts in the United States alone, as it is rapidly growing and increasingly becoming more diverse. In 2006, about one in three Americans was a minority (U.S. Census Bureau, 2007) and Hispanics have surpassed African Americans as the largest minority group, comprising 15% of the population. The demographic shifts are changing so rapidly that the U.S. Census Bureau predicts that by 2042, no single ethnic group will comprise the majority percentage of the population. In turn, this would make more than half of Americans a member of a minority group. With these changing demographics, every healthcare worker will care for culturally diverse clients and need to know how to provide culturally relevant care.

The professional that assume the role of those who work in health and social care have all produced guidance for employers and workers related to promoting equality, diversity and rights in practice. For example, the nursing and midwifery council code of professional conduct includes the following: respect the patient or client as an

Continual growing access to healthcare expands the diversity of patients seeking treatment. Physicians need to be respectful and culturally aware of each individual in order to provide a high quality of care for every single patient.

List some approaches the health care professional can use to address religious and cultural diversity.

For health care workers, cultural competency is important for obvious reasons. On a daily basis, healthcare professionals work with patients of a variety of cultures, and many work with team members who come from different cultures than their own. Medical and other healthcare professionals spend many years in school learning how and when to treat patients for giving symptoms, but teaching them to interact with patients currently falls on knowing the things that make up a person’s cultural identity. Cultural differences that exist between people, such as language, dress and traditions, and the way societies organize themselves, their conception of morality and religion, attitudes about illness and death and the way they interact with the environment. Cultural competence is important in health care because the patient outcome, patient readmissions, staff retention, and labor relations all determine the outcome of an organizations success. Diversity improves the effectiveness and productivity of the workforce. Disadvantages of ignoring cultural diversity can result in a loss of revenue for the business. Company growth will also be affected by ignoring cultural diversity. Steps an organization should take to face this challenge is to implement training that cover workforce diversities and keep an open dialogue among employees expressing concerns, differences, ideas, etc.