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The Low Cost Airline Model

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Low Cost Airline Model
The Low cost airline model is a plan of action in the airline industry that is principally centered on expense decrease as the fundamental upper hand (Briody and Ferraro, 2011). The model, which was initially presented in 1978, was a reaction to customer protest to high bills that were being charged by non-contending carriers with high working expenses (Sheth and Sisodia, 2002). Today, most airline carriers have actualized the plan of the business model. It has been demonstrated that executing this plan of action prompts expense focal points of up to 40% for minimal effort transporters when contrasted with built up carriers (Nicholas, 2004). Ryan Air is one of the low cost carriers, which have actualized this plan of …show more content…

OPPORTUNITIES
1. Improved customer service
Ryanair signaled moves towards enhancing the quality of its passengers ' interactions with the airline. This included a re-designed website, with a more attractive look and feel and with fewer clicks to make a booking; a new mobile app; the reintroduction of allocated seating; a relaxation of baggage restrictions (for both on-board and checked bags); a reduction in the charges levied for printing boarding passes at the airport and for making changes to bookings.
2. Business travellers
Following the initiatives to improve customer service, Ryanair has also recently launched its business traveler product. This is a bundled product offering a range of features for a single fee, including booking flexibility, fast lane security, choice of reserved seating in 'premium ' rows (front row, over wing with extra legroom), and a checked bag. In addition, Ryanair has been adding more primary airports to its network and is increasing the frequency of operations on certain more business-oriented routes.

THREATS
1. Accident
To date, Ryanair has a strong safety record, although there have been frequent suggestions in some sections of the media that its low-cost approach means that it cuts corners on safety. These suggestions have never been substantiated and Ryanair has not been afraid to defend its reputation in the courts with litigation. Nevertheless, the perception lingers and a major accident could be harmful to Ryanair 's

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