St. Patrick’s College London HND Health and Social Care Management Working in Partnership in Health and Social Care Lecturer: Dr. Umesh Prasad CONTENTS PAGE INTRODUCTION…………………………………………………………….….p. 3 LO1 Understand partnership philosophies and relationships in health and social care services 1.1…………………………………………………………………………..………pp. 3-4 1.2…………………………………………………………………………………..pp. 4-5 LO2 Understand how to promote positive partnership working with users of services, professionals and organisations in health and social care services 2.1……………………………………………………………………………….….pp. 6-7 2.2…………………………………………………………………………………..pp. 7-8 2.3…………………………………………………………………………………..p. 8 LO3 Be able to evaluate the outcomes of partnership working …show more content…
Finally, power sharing is seen as ‘sharing of government responsibility and political co-operation between the two partners’ (Gottlieb et al., 2005, p. 8). Specifically, among health and social care service professionals and providers, power sharing may be the prerequisite factor to develop a collaborative partnership relationship. For instance, when two different professionals, such as carers and nurses, work together in a team as a form of partnership work, certain responsibilities in professional conduct or perspectives could differ from each other. In this case, these two different parties should reach to an agreement of shared objectives within the team in relation to work delegation balancing the possession of power, and be open to constructive feedback and ideas through developing a frank partnership relationship (Department of Health (DH), 2004). There are three different levels of partnership relationships, which are firstly, between the service users and service providers, secondly, among the health care and social care service professionals, and thirdly, among the health and social care organisations. In the case of the service user - provider partnership relationship, there are several factors to consider in order achieving positive outcomes,
Create an information leaflet about person-centred care, aimed at individuals who use the service and their families.
Effective partnership amongst care home workers and other professions such as health care workers relies on a recognition that all parties care about the same goal: that of promoting the health of the service user.
The NMC (2008) also states that the nurse must recognise and respect the role of the patient/client as partners in their care and the contribution they can make to
The features of effective partnership working are to ensure there is good communication between all parties that ensure a high standard of care is delivered to the individual involved at all times. It ensures each party is covering all area’s and that all needs are met and that all partys have a good knowledge of who is delivering what to the individual and the contacts they have if other issues may arise and the access they have to these.
Health and social care organisations increasingly need to work together in partnership to get better value from the available resources and improve services and outcomes for service users, by improving quality of support for service users. Good relationships between partners, a common vision and understanding of expected achievements and what outcomes need to be delivered are critical to the success of partnerships. This will enable a more responsive service, which is well co-ordinated approach to the service delivery, and better value for money by ensuring reduced duplication of services.
This will in turn build a relationship based on trust, mutual respect and understanding between the care worker or professional and the service user. By using appropriate verbal and
Partnership is when two or more organisations work together, showing cooperation and collaboration. This can provide better care and support for service users. For example, different funds working together, instead of working individually and stressing. Another example, a social worker and the health visitor will need to work together, share ideas and use different skills to develop a support plan that will benefit children and families. This also promotes multi-disciplinary working. Partnership thus can reduce conflicts and enhance team working skills as professionals can work together, sharing responsibilities and ensuring need led approaches are met and set. This can be done by reviewing care plans and offering support.
As a healthcare professional a therapeutic relationship is fundamental in providing quality patient care. The Nursing and Midwifery Board of Australia (NMBA) National Competency Standards for a Registered Nurse (2006) emphasises Collaborative and Therapeutic relationships as one of the four main domains which make up the standards. The assignment will explore one specific quality on establishing, maintaining and appropriately concluding a therapeutic relationship in relation to a Horizon Hospital and Health Service client, in this case Mary Young. The specific attribute chosen is ‘establishes rapport with individuals/groups that enhances they ability to express feelings, fosters an appropriate context for expression of feeling.’ This attribute is crucial in having the guiding principals for a safe professional practice.
This is the way nurses come together with healthcare consumer, family, and others in the conduct of nursing practices. Collaboration is professional healthcare partnership grounded in a reciprocal and respectful recognition and acceptance of: each partner’s unique expertise, power, and sphere of influence and responsibilities; the commonality of goals; the mutual safeguarding of the legitimate interest of each party; and the advantages of such a relationship. (Spring, 2010). Nursing students should be ready to collaborate with their patients and their families at times in every situation in order to come out with a positive outcome while helping the patients. This is attained by sharing the knowledge we have learned in class combined with what the patient says (subjectives) orthe situation you are. When nurses collaborate together and understand one another it will be easier for them to take care of the patients and they will manage to offer a high quality care possible.
This mutually beneficial partnership helps health services and health care workers, place the person at the centre of their own care. It is simply treating patients as they want to be treated.
Working in a team is an important responsibility by understanding each other’s role which may include doctor, nurse, occupational therapist, physiotherapist and many more. Team members divide the work based on their scope practice such as acute care, metal health care, homecare etc. Interprofessional collaboration practice is decision making and communicating between individuals for their patient’s health based on their knowledge and skills. It helps to promote habits, maximizing health resources, leading care to be safer with patient’s satisfaction and Canada’s health care (Kenaszchuk, Reeves, Nicholas, & Zwarenstein, 2010).
In order to collaborate successfully with the other members of the team, they have to ‘work together’. Collaboration implies “working together to achieve something that neither agency could achieve alone” (cited by Biggs in Day, 2006, p9). It involves effective communication and contribution to a common goal – and the health and wellbeing of the patient and shared responsibility of the outcome. Each team requires a quality leader, regular meetings attended by all members, joint assessment, regular reviews of patient records which should include ‘shared care plans’; joint decisions following consultation and task delegation to individual team members with the outcome being that “care must be structured, organised and systematically provided to each person in a variety of ways” (Creating an Interprofessional Workforce, 2007, p10).
Pinto (2009) identified several factors that influenced collaboration in different domains. These factors included: expertise, need to improve services, resolving social issues, and cultural and social disconnect; the domains included researchers’ characteristics, and community partner-researcher relationships (Pinto, 2009). This study may be considered valid and reliable, when used for further research; because it may be considered one of the first sufficient studies to examine this topic.
For successful collaboration to occur shared social mission and vision among internal and external stakeholders is crucial. According to Cramer, Atwood, and Stoner, (2006) for creating a long lasting community change, it is important that leaders are committed in providing the full support in developing the health care workers knowledge and skills. Leaders can achieve this by allocating resources for ongoing training to the workers. Shared values of patient-centered care needs to be clearly communicated via open forums and more avenues.
Inter-professional practice refers to the effective communication and working relationships with various health professionals and patients, by providing a quality patient outcome. According to the World Health Organisation (2013), inter-professional occurs when two or more professions learn to communicative…enable effective collaboration and improve health outcomes". Therefore, suggesting that it is vital to perform satisfactory inter-professional practice for patients, as when different health professionals collaborate and work together will help achieve a structural working environment. Not only will health professions improve their quality of patient care, the increase in shared knowledge and respect between colleagues may reduce individuals both mental, emotional and physical stress. However, within an overwhelming environment, health professions may lose focus and forget their responsibilities, therefore, leading to conflicts and miscommunication within the health team. By instigating inter-professional practice within the healthcare will provide excellent healthcare service.