Choose a present/existing company and answer the following questions: 1.What product/services that you have recently purchased to the company? 2.On the product that you have chosen, do you feel satisfy on your purchase? Yes or No? and your reason. 3.Do you encounter problems with your chosen product? Yes or No? if yes what is it? 4.Where you able to report your complaints to the company? If yes? How did you call their attention? 5.How will the company improve its services/products for their customers?
Choose a present/existing company and answer the following questions: 1.What product/services that you have recently purchased to the company? 2.On the product that you have chosen, do you feel satisfy on your purchase? Yes or No? and your reason. 3.Do you encounter problems with your chosen product? Yes or No? if yes what is it? 4.Where you able to report your complaints to the company? If yes? How did you call their attention? 5.How will the company improve its services/products for their customers?
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Choose a present/existing company and answer the following questions:
1.What product/services that you have recently purchased to the company?
2.On the product that you have chosen, do you feel satisfy on your purchase? Yes or No? and your reason.
3.Do you encounter problems with your chosen product? Yes or No? if yes what is it?
4.Where you able to report your complaints to the company? If yes? How did you call their attention?
5.How will the company improve its services/products for their customers?
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