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- How e-commerce companies should approach customers during the purchase decision process?Please offer an overview and explanation of different Internet-based e-commerce techniques, covering key decision points such as picking the most effective business model, payment alternatives available, and building and establishing a successful Web site. Please provide instances of each.What are the key components of a Customer Relationship Management (CRM) system, and how do they contribute to effective customer management?
- Which areas are covering in perspective of e-commerce.Areas covering in perspective of e-commerce, answer Yes Or No 1.E- Trust 2.E- Loyalty 3.E- Satisfaction 4.E- Privacy 5.E- Security 6.E- Service Quality 7.E- Payments 8.Business to Consumer (B2C) 9.Business to Business (B2B) 10.Consumer to Consumer (C2C) explain, how authors relate the above areas (where you mentioned “Yes” in above table) with E-CommerceDescribe the fundamental components of an e-commerce system and demonstrate how they are applied in e-commerce apps.Describe five (5) strategies we need to adopt to ensure the success and sustainability of an e-commerce platform