Which management theory would be your choice as the most effective to address the issues presented by this case study; Organization Development Theory or Gulick and Urwick's Management Functions? Why would you choose this theory? CASE: "I CAN'T DO IT ALL!"Based in Walnut Creek, California, Healthdyne is a health maintenance organization (HMO)that provides healthcare to the northern California Bay Area. It serves approximately 1.2million enrollees composed mainly of upper-class, white-collar professionals. Healthdyneoccupies a relatively small corner of the market, but is quickly gaining prominence in the areaand has developed a solid financial footing with bright prospects. It is located in a growingcommunity, with a 15 to 20 percent annual growth rate projected for the next five years.For the past 20 years, Healthdyne's former president, Amanda Huggins, has success-fully carried out the organizational mission to provide more affordable and better qualityhealthcare for its members by setting the statewide standard for excellence and responsive-ness. As one of the key players in the organization since its inception, Ms. Huggins is arecognized expert in the managed care industry. Corporate legend has it that her mottowas "It doesn't happen without my signature!" Upon Ms. Huggins's retirement, ArnoldBrice was recruited to take her place.When Mr. Brice, who is the former CEO of Atlantic Healthcare, was brought in aspresident, he inherited an executive staff composed of the vice presidents of the marketing,finance, and professional services departments as well as a medical director, all of whomwere capable of fulfilling their managerial responsibilities. However, within a few weeksof joining Healthdyne, Mr. Brice perceived a serious flaw with his staff-none of the vicepresidents would make a decision, not even on routine matters such as personnel questions,choice of marketing media, or changing suppliers. The vice presidents frequently presentedhim with issues in their areas of responsibility and requested that he make the decision.This troubled Mr. Brice. Before long, the situation seriously impeded his efforts to engagein strategic planning for the HMO.At a regular staff meeting, when every member of his staff had an issue that requiredhis attention, Mr. Brice finally blew up. The catalyst to this incident was this question fromthe Finance vice president: "What font do you want this in?"Waving his arms in exasperation, Mr. Brice shouted, which is very uncharacteristicof him, "I cannot do it all! You are going to have to make these decisions yourselves."The meeting broke up with the staff looking very puzzled and Mr. Brice realizingthat he had to make serious changes.

Which management theory would be your choice as the most effective to address the issues presented by this case study; Organization Development Theory or Gulick and Urwick's Management Functions? Why would you choose this theory?

Which management theory would be your choice as the most effective to address the issues presented by this case study; Organization Development Theory or Gulick and Urwick's Management Functions? Why would you choose this theory?

Foundations of Business - Standalone book (MindTap Course List)

4th Edition

ISBN:9781285193946

Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor

Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor

Chapter15: Using Management And Accounting Information

Section: Chapter Questions

Problem 5DQ

See similar textbooks

Similar questions

In this assessment, you will evaluate the physicians’ practice financial condition based on the following Relative Value Unit (RVU) calculations and analysis: Average and Marginal Costs per RVU, Total Average Cost, Total Marginal Cost per CPT code, and Analyzing the information to assist the physicians in using these costs appropriately and making informed decisions. You will be graded based on your understanding of the calculations, the accuracy of your calculations, the validity of your conclusions and your ability to clearly communicate your analysis. To complete this assignment, follow these steps: Review the article How Managerial Accountants Make Physician's Practices More Profitable From this financial information, calculate the three RVU calculations: Average and Marginal Costs per RVU, Total Average Cost, and Total Marginal cost per CPT code. In proper APA format, write a 3-5 page paper (include a cover and reference page not included in page count). For each RVU…
Examine how Cigna Insurance approaches the acquisition of customers and the maintenance of customers differently. Given the importance of customer lifetime value on long-term profitability, is Cigna Insurance investing sufficiently in customer relationship management? Explain.
Disruptors are focused on a particular innovative technology or process in everything from mobile payments to insurance. they have been attacking some of the most profitable elements of the financial services value chain. This has been particularly damaging to the incumbents who have historically subsidized important but less profitable service offerings. Identify an existing and real life example on how a specific financial disruptor have affected a certain industry/company. How did the certain industry/company have mitigated the damaging effect of the Financial Disruptor?
describe how other healthcare organizations have successfully used financial management principles to inform and improve their overall strategic planning.
continuation of the case study : Our mission has always been clear: to build instant, honest, affordable insurance that people love.This might seem like a big, hairy, audacious goal, given the levels of apathy and distrust most people feel towards insurance. Then again, most worthwhile endeavours aren’t easy. We believe it’s imperative to restore people’s confidence that their insurance will do what it says on the tin, and that we are on the right track to doing just that.How are we doing this?First, through our technology. We give people total control, from enabling them to buy cover online in seconds, to allowing them to claim and manage their car, home and single item insurance directly on the Naked app. Our technology also never sleeps, meaning this can be done 24/7 and all without chatting to a call centre. These operational savings are then passed on directly to our clients, through sustainably lower premiums. The second part is the way that we run our business. Inherent in the…
The health and mortality implications of the recent coronavirus pandemic has propelled many people to think critically about having proper health insurance, retirement and estate plans. Describe the three common structures of pension plans, eligibility and qualifications for retirement.
To be more viable, your health care practice must have an entrepreneurial focus and be innovative. Starting a "me to" type of practice makes little sense in highly competitive and saturated markets. How will the service you provide have a "relative" advantage over what is currently available?
The details of establishing a policy for your patients especially taking consideration. You need a well though out and established financial plan so that you can collect all the money that you can. This is key to the financial health of the practice. How can you measure if the policies implemented are working for your practice?
Describe three criteria of the 13 minimum standards on which plan status is determined to qualify retirement plans for preferential tax treatment.
what is the future outlook and opportunities for growth for the State Farm Insurance Organization What are the growth opportunities for State Farm in the future
All in all, our main objective is to aid the people who are struggling during the Covid-19 pandemic. As we all know, the pandemic had affected our economy negatively resulting in thousands of individuals losing their source of income. For this, our group wishes to assist the people in need by conducting fund-raising and donating the collection to a selected Non-Profit Organization (NGO). The fund then will be used to purchase daily necessities in the form of food, toiletries and many more. QUESTION: 1) Briefly do the SWOT Analysis about the program fund-raising above and donating the collection to a selected Non-Profit Organization (NGO). The fund then will be used by NGOs to provide daily necessities, clothes, food and more in this time of Covid-19 pandemic crisis to the unfortunate people.
The college campus, it turns out, can be an ideal incubator for hatching small businesses. Nanina’s Gourmet Sauce, a pasta sauce company based in Belleville, N.J., was started, for instance, in 2005 by students taking an entrepreneurship course at Monmouth University in West Long Branch, N.J. Nanina’s products are now sold in nearly 400 supermarkets and gourmet shops in New Jersey and Manhattan, and the company’s director of operations is 23-year-old Nick Massari, a student in that class. The course at Monmouth is one of thousands of similar offerings on campuses across the United States. Undergraduate courses in how to start and run a small business are becoming as ubiquitous as Economics 101. Gone is the conventional wisdom that running a small business cannot be learned by sitting in a classroom. According to the Kauffman Foundation in Kansas City, Mo., more than 2,000 colleges and universities now offer at least a class and often an entire course of study in entrepreneurship. That…