Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Chapter 11.6, Problem 11.6AQ
Summary Introduction
To determine: Whether companies should spend more on the training of the employees, with reasons.
Introduction:
Training and development are the attempts to improve productivity by increasing an employee’s ability with regard to performance.
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Payroll has traditionally been an accounting function, and some CPAs have provided payroll processing services to their clients. Today, CPAs are finding additional new lucrative opportunities to provide not only payroll processing but also various HR services. Write a brief report that compares the provision of payroll and HR services by CPAs with that of national payroll providers. Perform the following research to collect the data for your report:
1. Read the articles “Be an HR Resource for Your Clients,” by Michael Hayes, and “Hired Help: Finding the Right Consultant,” by Joanne Sammer, both of which were published in the November 2006 issue of the Journal of Accountancy.
2. Contact a local CPA firm that provides payroll and HR services, and find out what types of services they perform and what types of clients they serve.
CASE: Using Performance Support to Improve LearningThe training done in most companies is based on the formal learning that takes place in planned exercises and classroom activities. Despite this reality, some learning groups that have done well despite the uncertainty of the business climate have moved beyond this traditional model to a more employee-centered learning framework. Such a model is based on the idea that learning must be enabled and consistently supported by training professionals, and employees should to some extent self-direct their own training endeavors and learn how to apply the information on the job.Informal learning can be created and managed internally in a company through a process called “Performance Support”. Performance Support involves giving employees informational assistance that addresses the issues they currently face while performing their work to increase job performance.When managed properly by (1) clearly establishing how Performance Support will…
Chapter 11 Solutions
Understanding Business
Ch. 11.1 - Prob. 11.1AQCh. 11.2 - Prob. 11.2AQCh. 11.2 - Prob. 1TPCh. 11.2 - Prob. 2TPCh. 11.2 - Prob. 3TPCh. 11.2 - Prob. 4TPCh. 11.4 - Prob. 11.4AQCh. 11.5 - Prob. 11.5AQCh. 11.5 - Prob. 5TPCh. 11.5 - Prob. 6TP
Ch. 11.5 - Prob. 7TPCh. 11.5 - Prob. 8TPCh. 11.5 - Prob. 1MEDCh. 11.6 - Prob. 11.6AQCh. 11.6 - Prob. 11.6BQCh. 11.6 - Prob. 11.6CQCh. 11.7 - Prob. 9TPCh. 11.7 - Prob. 10TPCh. 11.7 - Prob. 11TPCh. 11.8 - Prob. 11.8AQCh. 11.8 - Prob. 11.8BQCh. 11.9 - Prob. 11.9AQCh. 11.10 - Prob. 11.10AQCh. 11.10 - Prob. 12TPCh. 11.10 - Prob. 13TPCh. 11.10 - Prob. 14TPCh. 11 - Prob. 1CECh. 11 - Prob. 2CECh. 11 - Prob. 3CECh. 11 - Prob. 4CECh. 11 - Prob. 1CTCh. 11 - Prob. 2CTCh. 11 - Prob. 3CTCh. 11 - Prob. 4CTCh. 11 - Prob. 5CTCh. 11 - Prob. 1DCSCh. 11 - Prob. 3DCSCh. 11 - Prob. 4DCSCh. 11 - Prob. 5DCSCh. 11 - Prob. 1VCCh. 11 - Prob. 2VCCh. 11 - Prob. 3VC
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- CASE: Using Performance Support to Improve LearningThe training done in most companies is based on the formal learning that takes place in planned exercises and classroom activities. Despite this reality, some learning groups that have done well despite the uncertainty of the business climate have moved beyond this traditional model to a more employee-centered learning framework. Such a model is based on the idea that learning must be enabled and consistently supported by training professionals, and employees should to some extent self-direct their own training endeavors and learn how to apply the information on the job.Informal learning can be created and managed internally in a company through a process called “Performance Support”. Performance Support involves giving employees informational assistance that addresses the issues they currently face while performing their work to increase job performance.When managed properly by (1) clearly establishing how Performance Support will…arrow_forwardWhat are some of the necessary training programs for a mining worker, a factory manager, and a receptionist? Why do you consider those training programs for these people?arrow_forwardIt has been obsereved that most private organisations will ensure that every training programme they conduct are evaluated,this is not the same for public sector organizations. Using Kirkpatrick's criteria on training evaluation,write to the head of the public services commission arguing why public sector organizations must evaluate their training programes.arrow_forward
- Compare 2 methods of training delivery – such as classroom instructor-led, e-learning, asynchronous instructor-led, blended, etc. – that are or could be used in your organization. What are some advantages and disadvantages of each method? What types of training programs or learners are a best fit for the methods you compared? What are some ways you offset some of the disadvantages or enhance the advantages you identified for the methods?arrow_forwardYou are reuqired to prepare a Training Need Analysis form and discuss how should TNA be conducted to maximize the return on training investment and performance of the over all business in light of the organization's vision.arrow_forwardDo you believe that a formal, annual performance management process is necessary to help an organization reach its goals? Why or why not? What are the minimum process requirements that must be met to successfully evaluate performance?arrow_forward
- What combination of quantitative factors and qualitative factors would you like your potential employer to use as a performance management system?arrow_forwardThink about that you are working in HR Department of a Hotel Chain located in your home country. You are asked to establish a strategic planning of HR Department for year 2021. The company’s strategic planning is targeting to make new investments, to increase productivity and quality and to gain competitive advantages in the sector in 2021. As HR department, what kind of economic, demographic, and political factors should you take into consideration to support company’s strategic planning? Do not forget to think about the effects of COVİD 19 to the sector. Please prepare a worksheet for environmental screening.arrow_forwardwhat else can i add on to this: Minimum wage has always been a hot topic. Lately, we have seen such a rise in how much companies are willing to pay employees, due to the inflation of things and lack of workers. In Missouri, the minimum wage is $11.15/hour. On the other hand, the federal government's minimum wage is $7.25/hour- a pretty big difference between the two. In a situation where an employee is subject to both the state and federal minimum wage laws, the employee is given the higher of the two minimum wages. The question though regarding if the federal government should raise the minimum wage or not brings about several subjective viewpoints on the matter. The positives of raising the minimum wage includes growing the economy and stimulating customer spending. However, to maintain capital and profits, the minimum wage cannot be too high. If the minimum wage is raised, this could create even more inflation and loss of jobs. Small businesses will sink because they do not have…arrow_forward
- It has been estimated that organizations in the United States lose 5% of their revenues to fraud each year, and that 50% of inventory shrinkage is due to employee theft. How can organizations combat employee dishonesty? Can organizations screen for honesty in the selection process? What can an organization do to encourage honest behavior among its workforce?arrow_forwardThink back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative experience that you had. (Example: if you chose a restaurant because of its friendly/efficient service, describe the possible role HRM has played in producing this service, such as selection of the right type of servers or a well-designed training or reward system.)arrow_forwardWhy is Proper remuneration is more important than anything else on this list since firms can only retain workers if they are paid fairly.arrow_forward
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