EBK OM
EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 17, Problem 1DQ
Summary Introduction

Interpretation:Different types of waste that can be present in a fast-food restaurant needs to discussed.

Concept Introduction:Lean management focuses on analyzing and reducing the different types of waste present in the organization.

Expert Solution & Answer
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Explanation of Solution

In a fast food restaurant, different kinds of waste that can be present are:

1. Extra Food − The food that is a result of overproduction and not sold

2. High customer waiting times

3. Mismatch in food ordered and delivered to the customer

4. Disturbed work flow pattern resulting in extra travel for waiters

5. Incorrect table number sequencing

6. Mis- management of inventory

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List at least four of the seven prominent types of waste that should be eliminated from the supply chain.
All of us have been to restaurants and visited doctors' offices. Much of the complaints I hear is waiting time to be seated or seen. Identify some of the seven forms of waste in the following situations (found on Table 7.1 of Chapter 7) and your recommendations for eliminating the waste.
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