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Direct Impact of Knowledge on Performance

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CHAPTER 1
INTRODUCTION
1.1 Background of Study
Recent empirical studies have found support for the direct impact of knowledge on performance (e.g., Applyard, 1996; Decarolis and Deeds, 1999; Yeoh and Roth, 1999), Vera and Crossan (2003) suggest that the conclusion from these studies is not that more knowledge leads to greater performance, but the knowledge that is relevant may have positive effects on the organization performance. Therefore, knowledge management (KM) has been introduced to manage the relevant knowledge.

KM is viewed as riddled with complexity (Kalling and Styre, 2003), making creating new knowledge as not simply a matter of learning or acquiring knowledge from the outside, rather knowledge has to build on its own, requiring intensive and laborious interaction (Nonaka and Takeuchi, 1995). According to Eliufoo, H. (2008), in managing construction projects new experiences are typical scenarios that demand different skills, tactics or solutions. Identification of critical knowledge and ability to utilize this knowledge is a challenge for any project organization (Kasvi et al., 2003). Therefore, it is necessary that the knowledge capturing capabilities of the construction industry is further explored in order to enhance an organization’s performance.

Knowledge management is defined as any process or practice of creating, acquiring, capturing, sharing, and using knowledge, whenever it resides to enhance learning and performance in organizations

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