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Duty of Care Essay

Decent Essays

Explain what it means to have a duty of care in own work role.

To have a duty of care means to be accountable for the children and young people in our care by e.g. exercising authority, managing risks, working safely, safeguarding children and young people, monitoring own behaviour and conduct, maintaining confidentiality, storing personal information appropriately, reporting concerns and allegations, making professional judgements, maintaining professional boundaries, avoiding favouritism, maintaining high standards of conduct outside the professional role.

Explain how duty of care contributes to the safeguarding or protection of individuals.

Our duty of care does contribute greatly to the safeguarding of children and young …show more content…

We can manage such risks by implement policies and codes of practice, act in individual’s best interests, foster culture of openness and support, being consistent, maintaining professional boundaries and following systems for raising concerns.

Explain where to get additional support and advice about conflicts and dilemmas.

As practitioners working with children and young people we should know the limits of our roles and not do or say anything outside of this. It is important that we know who to go to if we need advice in case we find ourselves in a situation that we are not comfortable with. Line manager will tell us who else we can talk to if they are not available.

We should always seek advice from our line manager in relation to dilemmas in our work

Describe how to respond to complaints

In order to respond to complaints, it is important to be aware of any existing comments and complaints procedures in accordance with agreed ways of working

Comments and complaints can be made by the children and young people we work with, colleagues, families or anyone who feels there is something wrong that needs to be addressed. Many people, especially the individuals we support, do not know how to make comments or complaints. Some individuals will feel uncomfortable about making complaints as they do not want to cause trouble and they do not want to risk services being reduced or removed.

It is therefore important that you

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