Level 3 Diploma in Health and Social Care (Adults) for England (QCF) All Mandatory Units Knowledge and Performance Criteria Unit 1: Promote Communication in Health, Social Care or Children’s and Young People’s Settings Unit code: SHC 31 1.1 Identify the different reasons people communicate 1.2 Explain how communication affects relationships in the work setting 2.1 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals 2.2 Describe the factors to consider when promoting effective communication 2.3 Demonstrate a range of communication methods and styles to meet individual needs 2.4 Demonstrate how to respond to an individual’s reactions when communicating 3.1 Explain how …show more content…
e: HSC 24 1.1 Define the following types of abuse: – physical abuse – sexual abuse – emotional/psychological abuse – financial abuse – institutional abuse – self-neglect – neglect by others 1.2 Identify the signs and/or symptoms associated with each type of abuse 1.3 Describe factors that may contribute to an individual being more vulnerable to abuse 2.1 Explain the actions to take if there are suspicions that an individual is being abused 2.2 Explain the actions to take if an individual alleges that they are being abused 2.3 Identify ways to ensure that evidence of abuse is preserved 3.1 Identify national policies and local systems that relate to safeguarding and protection from abuse 3.2 Explain the roles of different agencies in safeguarding and protecting individuals from abuse 3.3 Identify reports into serious failures to protect individuals from abuse 3.4 Identify sources of information and advice about own role in safeguarding and protecting individuals from abuse 4.1 Explain how the likelihood of abuse may be reduced by: – working with person-centred values – encouraging active participation – promoting choice and rights 4.2 Explain the importance of an accessible complaints procedure for reducing the likelihood of abuse 5.1 Describe unsafe practices that may affect the wellbeing of individuals 5.2 Explain the actions to take if unsafe practices have been identified 5.3 Describe the action to take if suspected abuse or unsafe practices have been reported but nothing
D2 – evaluate the role of multi-agency working to reduce the risk of abuse of adults, with reference to legal frameworks, regulations, working strategies and procedures.
safeguarding, who a vulnerable adult is, different types of abuse, who may abuse, factors and
In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s
3 The mandatory reporting considerations are that if there is a sign of child abuse, domestic violence,
How do you show this person that you are listening to them, and ensure their communication needs are met?
Safeguarding is everybody’s responsibility, and includes measures to prevent or minimise the potential for abuse occurring. Protection is considered a statutory responsibility in response to individual cases where risk of harm has been identified
1.1. Identify current legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people.
D2- Justify responses where child maltreatment or abuse is suspected or confirmed, referring to current legislation and policies
Abuse may be revealed in a number of different ways. For example you may find that someone wants to tell you about it because they trust you. Also it might be from someone who has observed the abuse taking place, e.g. resident seeing a care worker shaking another resident because they were too slow getting dressed. The abuse is disclosed to the professional, sometimes with a request for confidentiality.
Assess strategies and methods used to minimise the harm to children, young people and their families where abuse is confirmed (M3). Justify responses where child maltreatment or abuse id suspected or confirmed, referring to current legislation and policies (D2)
D2 – evaluate the role of multi-agency working to reduce the risk of abuse of adults, with reference to legal frameworks, regulations, working strategies and procedures.
SHC 21: Introduction to communication in health, social care or children’s and young people’s settings
9. Describe the role and responsibilities of the different organisations that may be involved when a child or young person has been abused or harmed.
b. Claim: Something needs to be done immediately to end the violence and inappropriate discipline being inflicted on our citizens. The harsh discipline we are discovering is being used more and more often should not be tolerated.
2) Inform victims about any limits in confidentiality such as e reporting requirements. 3) The goal is not to get victims to leave their abusers, or to "fix" the trouble for them, but offer support and information. (www.socialworkers.org/pressroom/events/domestic_violence/assessment.asp). It is very important for crisis workers to listen to and offer confirming messages. Workers should recap to victims that they do not deserve the abuse. It is also vital that workers let them know they are concerned. Victims need to realize that solutions may take time.