Introduction:
There are a couple different themes that become very important when analyzing the Nestle Crunch Bar case. During the case, many research channels were used to find various themes and feelings residing within the consumer, conscious and subconscious. Between pages twelve and fourteen, multiple feelings/themes are presented. A couple of these have stuck out in comparison to the others, emotional comfort and enjoyment. These two themes seem to be present in the mind of the consumer through all of the consumer testing studies and also within the consumer throughout the entire purchasing experience.
A) From the Nestle Crunch Consensus Map, we can see that enjoyment is linked to many other feelings that evoked in the consumer
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B) The brand personality of a company can be described as the set of human characteristics that attributed to the brand of a company. It is something by which the consumer can relate to the brand which can effectively increase the value of the brand by effectively communicating a sense of similarity to their customers. There are five main types of brand personalities, but the one that matches Nestle the best is, excitement. Nestle gives of vibes of a carefree attitude and connects best with consumers that are youthful and spirited. Because of the nature of the products Nestle offers, the idea of Point of Purchase (POP) becomes very important. Many of the Nestle consumers purchase their products at the payment isle of grocery stores, so POP sales become very important. This also allows packaging to play an extremely important role during the POP purchase. Because there are many other similar products in the check-out isle, it is important for Nestle to make their products stand out. According to a brand manager from Nestle, “For Nestle, packaging has a key role to play in brand recognition”. Environmental issues, mainly the use of biodegradable and sustainable materials, have a growing impact on package design and materials sourcing. This is something Nestle keeps in mind when communicating with their consumers and also when maintaining brand identity and packaging characteristics. Nestle also recently announced that they
Nestlé’s Hot Pockets is a product line that belongs to the frozen food entrees. Frozen entrees are products that are convenient to the consumer. A consumer may spend minutes in the store comparing different brands based on the number of choices, prices, product packaging and nutritional value, but on average it takes about six seconds to make a decision. To increase the chances of Nestlé’s Hot Pockets to be chosen, it is important that the benefits and advantages of Hot Pockets are clearly visible on the packaging, as well keep the package simple so the consumer cant get confused. The other product that is in the family brand is Lean Pockets, a healthier version of Hot Pockets directed to the millennial consumers that are into the healthy fitness craze. A change for Lean Pockets would be to increase the size of the health benefits, as well make the word “protein” larger and more visible on the package box. Hot Pockets have been a Nestlé product since 2002 when Nestlé bought the product line from Chef American Inc. the one advantage Nestlé has established is that there is over 20 varieties of Hot Pockets which includes limited edition flavors.
Nestle writes an article that is relevant to almost all of her readers because most people shop at supermarkets. Since almost everyone goes grocery shopping, we’re bound to be exposed to the supermarket’s many marketing schemes. Coming from a family that goes grocery shopping at least three times a week, I feel that this article will allow me to avoid some of the supermarket’s sneaky
Research has proved that humans have been consuming cocoa for over 2600 years from once upon a time being used as currency to becoming serious pirate loot to being the key ingredient along with sugar in producing chocolate today.
For over one hundred years, there has been only one company that has been on top of the candy industry in North America; Hershey. With over 14,000 employees, serving 70 countries worldwide and net sales of $6.6 billon, Hershey has come out on top. The Hershey company began in 1894 by Milton Hershey. The company has over 8 factories, but their main headquarters resides in Pennsylvania. The beloved Hershey milk chocolate bar has been a favorite by many, but would it still be if more people knew how it came to be that? One of chocolates main ingredients is cocoa. Cocoa, or cocoa beans come from tropical areas around the world, but is mostly found on the Ivory Coast in West Africa. Hershey, along with Mars and Nestle are the three major companies that buy their cocoa from West Africa, but with further investigation, it has been known that over 4,400 children work on those cocoa farms that they buy from.
Skittles is a well-known, long-standing brand that has pleased consumers for generations. However, it is our contention that the name’s growth is stagnating, and needs to be revitalized based upon a core marketing goal: bring Skittles from simply a candy – something one consumes on a whim and forgets about – to a brand that engenders both value and feeling for consumers. With such a focus, the objective is to influence the seemingly minor consumer choice between confections in vending machines and on store shelves by linking a positive and pleasing emotion to the image of the brand. The intention is to achieve realistic, long-term financial goals, which will be controlled through measuring actual results against initial projections. The
Packaging appearances act as a key element in brand communicators and play a dynamic part in purchase decision (1).
According to the American Marketing Association (AMA), a brand is a “name, term, sign, symbol, or design, or a combination of them intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition”. However, as Keller highlights, a brand is also “something that has actually created a certain amount of awareness, reputation, prominence, and so on in the marketplace”. Therefore, a brand is an identity created to differentiate itself from the competitors and to be remembered in consumer’s mind.
Special K enabled Kellogg’s to be alert to current consumer trends such as social trends and changes in technology. The research enabled Kellogg’s to identify consumer perceptions of the brand and what developments consumers would favour. Armed with this consumer and market focused knowledge, Kellogg’s was best placed to inject growth into the product life cycle.
Since an increasing number of people focus on brand names instead of product, brands become important elements for customers to choose products (Carroll, 2008). When customers trust the brand, the benefits for the manufactures are generated. In the first place, brands can be used by products as the tool to identify and differentiate themselves from various products. Secondly, brands are helpful for companies to build a competitive advantage (Bick, 2009). Therefore, organisations take more attention to branding.
Nestle’s 60/40+ Initiative ensures that all of its products meet the customers’ preference and nutrition standards. The 60/40 guidelines indicate that of the 100 customers in the product test panel, 60 should prefer it to the competitor product. If it does not meet this criterion, the product is sent back for further updates. The “+” in the 60/40+ Initiative refers to the nutritional superiority of the product. To better understand consumers’ preferences, choices and eating behaviors, Nestle scientists explore every aspect of food and consumer interaction, from genes to behavior. In collaboration with leading international brain institutes, Nestle performed a study with hundreds of ethnically diverse people to explore the link between genes, taste sensitivity, metabolic data and food
The shared thoughts and beliefs of the customers influence the business operations. The culture, life style, norms and values force Nestle to deliver the specific product to the right segment. Nestle so far has considered the social perspective well. The company has well understood the concept that consumers changing attitude has immense importance.
One would assume that the customer for Mondelez International would be the actual consumer of any of its wide variety of snacks; however, its customers are considered to be the retail outlets that actually sell the products, and these customers vary widely in their own customers. The products “are sold to supermarket chains, wholesalers, supercenters, club stores, mass merchandizers, distributors, convenience stores, gasoline stations, drug stores, value stores and other retail food outlets” and then to the actual consumer (“Profile: Mondelez International, Inc.”). It is easy to understand that, through such a variety of customers, the products of Mondelez International ultimately reach an even more widely diverse consumer. The company also experiences low customer defection. It is undeniable that the consumer of the many brands of Mondelez International remain loyal. “It operates as a leading player in the global confectionery space, with 15% share of the chocolate market, 30% of the gum category, and 7% of the candy aisle. In addition, Mondelez holds dominant share of the biscuit category--controlling 18% of the market, far in excess of Kellogg (4%) and Campbell Soup (3%)--as well as leading the powdered beverage arena (16%)” (Lash). Clearly, the consumer base remains loyal which enriches the profitability of
In recent times, branding has played a pivotal role in some brands’ success. This has been made possible through the ability of some marketers to capture the essence and minds of people (consumers), and put the trends and characteristics into the personality of a brand. Customers have always found ways to identify themselves with certain products, and on several occasions, branding campaigns
Nestlé design is to offer sheltered, wonderful, helpful and nutritious nourishments to enhance wellbeing and prosperity of buyers of any age everywhere throughout the world. To address the issues and cravings of today's and tomorrow's customers, Nestlé is unequivocally dedicated to Research and Development (R&D) to enhance items and grow new sustenance’s with particular medical advantages.
Existence of high power of buyers due to the availability of a large number of substitutes and lower levels of loyalty is a considerable threat to Nestlé products. Inconsistence in raw