Riordan Manufacturing Internet Site Sales and Marketing Page Introduction Riordan Manufacturing 's existing systems are for the most part manually-based and as can be seen from the Intranet site, not integrated into enterprise-wide workflows. Their lack of consistency is a liability to the company's ability to grow their business, hold onto existing customers and gain new ones. In order to scale a business profitability, a 360-degree view of the customer is essential (Sin, Tse, Yim, 2005). Clearly from the Intranet site, Riordan Manufacturing has much work to do in this area, in addition to integrating their manufacturing, supply chain and pricing systems to ensure customers get accurate quotes for new products. Analysis and Recommendations Riordan is comparable to many other manufacturing firms in that they have grown through a product-centric approach to selling. The Intranet site illustrates how companies grow when they compete on product features, price and availability, which over time can drive a company into having commodity-like business models. This needs to be avoided, as selling on benefits and value will ensure higher gross margins over time and a high chance of being relevant to customers as they also change. One of the most effective strategies Riordan can immediately do is implement a CRM system that captures customer preferences, including what they like most and least about the products that are being sold. Having insights into the most and leas
In our quest to ever better ourselves the IT department, of Riordan Manufacturing, is submitting this Request for Proposal to integrate a more sophisticated, state-of-the art, information systems technology in our Human Resources department. Riordan Manufacturing has always strived to better ourselves by keeping up with technology in all of our operating systems and our manufacturing systems. Our goal is to remain at the forefront of the manufacturing community as we keep leading the way in all of our business systems and, at the same time, keeping the feel of a customer friendly company. We want to make
The design method that would be used for Riordan Manufacturing would involve the use of Joint Application Development (JAD). Participants in this methodology would include users, managers, sponsors, programmers, and systems analysts. By involving everyone in the program, we can obtain the most vital information on what is needed to improve the current process for Riordan.
It has been decided that Riordan Manufacturing will implement an official customer management system. This system will be used by everyone in the organization. The main goal of the team is to help with the planning and implementation of the new system in order for a smooth transition.
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing its customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:
Riordan manufacturing is a very large company with facilities in many locations around the World. With any company with this size Riordan must have a system in place that is able to keep track of significant amounts of information. Such as Employee names, time sheets and a variety of other important information. This system should be able to have a central location so that stores all of this information and can be accessed not only by the corporate office but at each location as well. There are many functions that a new and improved system should provide. Such as inventory control, tracking of shipments into and out of the warehouses, and the receiving of such items to our costumers. These requirements are essential to the growth of Riordan Manufacturing.
Riordan Manufacturing is a company looking to upgrade their HR System. Their HR System is out of date and needs to improve its usefulness and effectiveness. Based on the Service Request SR-rm-004, this paper will prepare and describe information-gathering techniques and design methods for the Riordan Manufacturing HR System project. This paper will also identify key factors that will help ensure information for the project is gathered. The paper will also explain the scope and feasibility of the project. Finally, this paper will design and implement a new HR system for Riordan Manufacturing.
This way the IT department can understand what the higher level and lower level employees need for system stability and a better graphical interface. Another plan of action would include the method of Systems Development Life Cycle or SDLC. The phases of this method are planning, analysis, system design, implementation and operation. First we must plan on what exactly we are trying to accomplish. We know we need to upgrade the Riordan Manufacturing system. Next we must analyze the system and look for problematic errors. A project proposal can be essential to launching a system analysis (Farah, 2013). These are things to keep in mind: understand the business situation or problem, understand the significance to the problem in the organization, think of alternate solutions, the use of computer information systems for solutions, find people interested in the solving the problem (Farah, 2013). This plan is used to decrease redundancies, errors, and increase security. Finding all the weak spots in the company will help in the improvement of integrating an updated efficiently functioning system. Feasibility is important to account for when upgrading the system. Integrating a CRM will help to work with customers and understand their needs and wants to benefit the company and the relationship with their customers. Designing the system will involve knowing what kind of software is needed to store and
Subsequently Riordan Manufacturing proposes to have higher levels of inventory that allows them in effectively forecasting models for inventory control, production, planning, improving supply chain, and guaranteeing deliveries of Riordan products. Creating a new process design essentially caters for the new supply and demand of Riordan products. Using lean production can help Riordan Manufacturing minimize waste from raw material toward the finished product. Because of the elevated demand for the product, production needs increase (Chase, Jacobs, & Aquilano 2006).
In order to create a successful business plan, we first conducted a needs analysis and put together a list of recommendations that could be used to help the company. Riordan Manufacturing would like to reduce costs and materials across all plants. The introduction phase involves the evaluation of the current
In order to successfully accomplish the goal of integrating the variety of HR tools into a single system according to the service request of Riordan Manufacturing the first thing that must be done is recognizing the stakeholders. This provides the people that will give the best information. From there, using the best information gathering techniques for the situation will ensure that time is not wasted on
Riordan Manufacturing is in need of updating their decrepit HRIS system to stay profitable. This system will move from the legacy system, integrated with the financial system, into a new standalone system used to integrate all of the HR tools within the system presently.
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:
New applications will utilize off-the-shelf software components that have been customized per Riordan’s specifications and further messaged to ensure that each application will integrate smoothly with all the others in order to create a single cohesive whole. Great effort will be made to ensure that the data structures used in each are consistent in order to simplify the creation of the enterprise’s database. To help facilitate this, we will create an umbrella application that will integrate each other system as a module. This umbrella application will be extendable as needed and will act as a single-launch point for the various systems utilized by Riordan. We will also be working closely with Riordan’s IT department to develop a bridge that will enable them to easily port their existing databases into the new one automatically.
Below, Diagram 1 is the proposed implementation of Active Directory within Riordan Manufacturing. An analysis of this follows below the diagram.
In a short span of time, the company has been able to make a mark for itself by catering to the software needs of the professionals and corporates. The service edge of the Company lies in its accuracy, reliability, timeliness, confidentiality, cost effectiveness, continuity, and customer support and resource optimization. This has resulted in a satisfied customer base of over 15000 users for our software products. Our software packages have been widely appreciated and recommended by reputed Companies and CA firms. Mission and vision of the company is to achieve competitive advantage by rapidly delivering cost-effective, advanced, high-end technology enabled value-added business solutions and Dedicated towards Making IT a way of Life.